Our main mission over the years has been to provide present and future peace of mind to the East African market and, in turn, enhance the quality of life for both our clients and their loved ones. Built on commitment, integrity and innovation, we have risen to become one of the leading Financial Service Groups in East Africa. Our wholly-owned subsidiary underwrites General and Health Insurance. The firm’s market share and ranking has improved and has been recognized for Best Claims Service by the insurance industry.

Select a insurance product to buy


Business Risks Analysis

Insurance Service

Private Car Insurance

Insurance Service

Family Health Cover

Insurance Service

Education Plan

Insurance Service

Travel Insurance

Insurance Service


1. Quality Services

We deliver beyond the expectations of our clients that in terms of performance. Jole Agency is a business with a high level of quality service that meets clients needs while remaining economically competitive in this industry.

2. Skilled Experts

We have highly trained, skilled and experienced team of experts that always completes complex financial and technological tasks to deliver efficient services that keep our clients more satisfied.

3. Experienced Team

Our experienced, committed and innovative staff holds the key to the effective management of our business operations and company processes. It is vitally important for our team.

4. Guaranteed Results

We make sure that you will not only get results but also we work together. We want to make sure you are confident when partnering with us to grow your business. This is why we walk with you together.


We will acknowledge/respond to your queries received from various platforms within the timelines of our Customer Service Charter. We respond to all.


Claims can sometimes be a headache, but not with us. In the case of an unfortunate event, we will hold your hand and walk with you through the claims process.


We have made some of our services available online so that it is easier and quicker for you. We value your time. You can now purchase insurance.